Privacy Policy
Privacy and Data Protection Policy
BESTINVER ACTIVOS INMOBILIARIOS S.L.U., undertakes to process personal data in accordance with data protection regulations, in particular with the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and other current Data Protection regulations.
This Privacy Policy applies to all Users, such being understood as the visitors to the website, as well as to any other person who provides us with information of a personal nature through the different channels (hereinafter, “User” or “Users”).
In this context, we understand “Channels” to mean the different means or services that we make available to you so that you can interact with us, whether or not they involve registration, such as mailboxes, addresses or telephone numbers for information or customer service.
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. adopts the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed. You may also verify the presence of the SSL certificate by checking the Page properties in your browser. A connection is secure when “https://” appears in the address bar of the browser instead of “http://” and the padlock symbol is displayed. You can consult more characteristics of the SSL certificate in the Legal Notice section.
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. informs the Site Users that their personal data may only be obtained for processing when they are suitable, relevant and not excessive in relation to the scope and the specific, explicit and legitimate purposes for which they have been obtained. BESTINVER ACTIVOS INMOBILIARIOS S.L.U. undertakes to comply with the data protection legislation in force from time to time.
The User expressly consents to the processing by BESTINVER ACTIVOS INMOBILIARIOS S.L.U. of the personal data provided by the User for the purposes expressed herein, under the terms of this Privacy Policy.
WHO IS RESPONSIBLE FOR PROCESSING THE PERSONAL DATA?
Data Controller:
Business name: BESTINVER ACTIVOS INMOBILIARIOS, S.L.U.
TIN: B-44559565;
Registry data: Entered in the Madrid Mercantile Register, Volume 44,627, Folio 100, Page M-786009, entry 1.
Address: C/Juan de Mena 8, 3rd floor, 28014 Madrid
Tel.: 900 102 739
Email: bai@bestinver.es
Activity: management company of listed property investment companies (“Sociedades Anónimas Cotizadas de Inversión Inmobiliaria”) and agent for the marketing of listed property investment companies.
WHAT PERSONAL DATA DO WE COLLECT THROUGH THE SITE?
This Privacy Policy regulates the data processing carried out by BESTINVER ACTIVOS INMOBILIARIOS S.L.U. in relation to all users who access or contact BESTINVER ACTIVOS INMOBILIARIOS S.L.U. through the Website or the means or channels that this enterprise makes available to data subjects.
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. may process personal data of the following categories of data subjects:
– Interested users or potential investors
– Any other user accessing or transmitting information through the Website.
PURPOSE AND LAWFUL BASIS FOR PROCESSING
The data provided by users are collected through their visit to the Site or derived from their interaction with us by means of the following options:
1.- In some cases, personal data are obtained indirectly from the user for purely statistical purposes in order to analyse the use made of our Website through the use of cookies or to provide added value services such as the location map of our offices (You can consult our Cookies Policy).
2.- In other cases, personal data are provided directly by the user when contacting us through the channels provided for this purpose.
When personal data are collected through our Channels for specific purposes, the User will be provided with clear and unequivocal information beforehand on i) the data controller and its contact details, ii) the purpose of and lawful basis for the specific processing, iii) the addressees or categories of addressees, if applicable, as well as the existence or otherwise of international transfers, iv) retention criteria and terms, and v) the User’s rights as a data subject.
The User is solely responsible for the information he/she provides and for the truthfulness and legality of this information.
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. treats your personal data with absolute confidentiality, undertaking to keep them secret and ensuring compliance with its duty to store them, adopting all necessary measures to prevent their alteration, loss, unauthorised processing or access, in accordance with the legal obligations that apply to it as the party responsible for the processing of your personal data.
WHAT IS THE PURPOSE AND THE LAWFUL BASIS FOR THE DATA PROCESSING?
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. collects and processes the Users’ personal data for the following purposes:
– Information provided when contacting us
We may collect the personal data you provide when you contact us through the channels offered on our website.
The purpose of the processing of the data provided will be to deal with requests for information from our Users received through any of our Channels, as well as to process suggestions, claims or complaints, where appropriate.
The lawful basis is your consent when contacting us.
The data will be kept for as long as necessary to deal with your enquiries, unless you request their deletion or revoke your consent.
BESTINVER ACTIVOS INMOBILIARIOS S.L.U. treats your personal data with absolute confidentiality, undertaking to keep them secret and guaranteeing its duty to store them, adopting all necessary measures to prevent their alteration, loss, unauthorised processing or access, in accordance with the legal obligations that apply to it as the party responsible for the processing of your personal data.
– Navigation data
They will be dealt with in accordance with our Cookies Policy.
– Voice recordings and storage of the telephone conversation when expressly instructed to do so by us, in order to prove that certain actions have been carried out by the customer.
The legal basis for this processing is the fulfilment of legal obligations.
Likewise, these recordings may be processed for the purpose of accrediting the performance of certain actions and the quality of the service provided.
In this case, the processing will be carried out based on the legitimate interest of BESTINVER and you may object to the processing of this data for this purpose.
– Fulfilment of our legal obligations
Whether these are legal obligations of a commercial, tax, accounting or administrative nature.
The legal basis for this processing is the fulfilment of legal obligations.
HOW LONG DOES BESTINVER KEEP THE USER’S PERSONAL DATA?
In general, the data will be kept for the time necessary for the purpose for which they were collected, provided that the User does not exercise his/her rights of deletion and/or cancellation. In addition, the data will be retained in compliance with the applicable legal deadlines.
TO WHICH RECIPIENTS WILL THE USER’S PERSONAL DATA BE COMMUNICATED?
The following data transfers are envisaged:
To service providers, in certain cases to perform services on our behalf. In these cases, where necessary, the relevant data processing agreements are signed in accordance with data protection regulations.
To business partners, independent agents, intermediaries or brokers, financial institutions, counterparties and trade registries with which we have a relationship if such transfer is required for us to provide the services and products to you or to fulfil our contractual obligations and perform our transactions (for instance, depositary institutions, banks, custodians, issuers of securities, paying agents, exchange platforms, etc.).
To regulatory bodies, public institutions, private entities, courts and tribunals, government security forces, third party fraud prevention entities and third party trust service providers.
We may disclose your personal information (1) if we are permitted or required to do so by law or by legal proceedings (such as a court order or subpoena); (2) to law enforcement or other public officials to comply with a lawful and legitimate request; (3) when we believe it is necessary to prevent physical harm or financial loss; (4) to establish, exercise or defend our legal rights; (5) in connection with an investigation of suspected or actual fraud or unlawful conduct; or (6) with the User’s express and informed consent.
We reserve the right to transfer any information we hold about Users to a third party in the event of any actual or potential transfer or sale of all or part of our business or assets (including cases of merger, acquisition, joint venture, restructuring, assignment, dissolution or liquidation) or other structural or business operation. In this case, such third parties will be required to ensure levels of protection that are comparable to those provided by BESTINVER ACTIVOS INMOBILIARIOS S.L.U. with respect to the information to be shared.
Web analytics service managers: The Site has enabled the services of Adobe Analytics provided by Adobe Systems Software Ireland Limited. Interaction with users through the use of this tool means that their personal information may be transferred to Adobe entities in countries outside the European Economic Area, such as Adobe Inc. (Adobe USA). When this occurs, Adobe relies on standard contractual clauses (SCCs) and decisions on country suitability, as appropriate, and has concluded SCCs between its relevant entities to cover these transfers.
Social media headlines: BESTINVER ACTIVOS INMOBILIARIOS S.L.U. uses social networks to share our content: Interaction with users through the use of such profiles or tools involves the international transfer of analytical and technical data in relation to the Site and social network profiles. The data provided by users through such profiles are processed on the social network companies’ servers.
WHAT RIGHTS DO USERS HAVE WHEN THEY PROVIDE US WITH THEIR PERSONAL DATA?
Data subjects may exercise their rights of access, rectification, deletion, portability and limitation or opposition by means of a request addressed to the entity responsible for their data, by writing to the Personal Data Protection Department of BESTINVER ACTIVOS INMOBILIARIOS S.L.U., “Protección Datos”, C/ Juan de Mena 8, 3st floor, 28014 Madrid or by email to the following address: protecciondedatos@bestinver.es, providing in all cases a copy of their ID card or official identity document. They may also withdraw the consent given at any time by writing to the above address, or lodge a complaint with the Supervisory Authority (Spanish Data Protection Agency)
VALIDITY
Any changes made to the Privacy Policy and information management practices will be reflected in a timely manner, and BESTINVER ACTIVOS INMOBILIARIOS S.L.U. may add, amend or replace said Policy whenever it deems necessary.
This Privacy Policy is published in Spanish and English; in the event of any discrepancy between the two versions, the Spanish version shall prevail.
Latest update: 22 April 2024